Terms & Conditions

Last updated: June 2026

Welcome to To The Moon Bali. These Terms & Conditions govern your use of our website and services. By accessing or using this website, placing an order, making a reservation, or using our services, you agree to be bound by these Terms & Conditions.

1. Company Information

PT. OSNADCHUCK SERVICE BALI
Bali, Indonesia
Website: tothemoonbali.com
Email: tothemoonbali@gmail.com

2. Use of the Website

By using this website, you agree to:

  • Provide accurate and complete information when requested.
  • Use the website only for lawful purposes.
  • Not engage in any activity that may disrupt or interfere with the website's operation.
  • Not attempt unauthorized access to any part of the website or its systems.

3. Orders and Reservations

Orders and reservations submitted through our website, messaging platforms, or other communication channels are subject to availability and confirmation.

We reserve the right to refuse, modify, or cancel any order or reservation at our sole discretion, including in cases of pricing errors, product unavailability, suspected fraud, or circumstances beyond our reasonable control.

4. Pricing and Payments

All prices displayed on our website are subject to change without prior notice.

We make reasonable efforts to ensure pricing accuracy; however, errors may occur. In the event of a pricing error, we reserve the right to cancel or revise an order before fulfillment.

Payments may be processed through third-party payment providers. We are not responsible for the policies or operations of those providers.

5. Delivery Services

Delivery times are estimates only and may vary due to traffic conditions, weather, operational circumstances, or factors beyond our control.

We are not liable for delays caused by third-party delivery providers or unforeseen circumstances.

6. Food and Product Information

We strive to provide accurate descriptions of menu items, ingredients, allergens, pricing, and availability.

However, menu items, ingredients, portion sizes, and availability may change without prior notice.

Customers with allergies or dietary restrictions should contact us before placing an order.

7. Intellectual Property

All content on this website, including text, images, logos, graphics, menus, designs, and other materials, is the property of PT. OSNADCHUCK SERVICE BALI or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, or used without prior written permission.

8. Third-Party Services

Our website may contain links to third-party websites, delivery platforms, social media services, payment providers, or other external resources.

We are not responsible for the content, policies, availability, or practices of any third-party services.

9. Limitation of Liability

To the maximum extent permitted by applicable law, PT. OSNADCHUCK SERVICE BALI shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our website, services, products, reservations, or deliveries.

Our total liability shall not exceed the amount paid by the customer for the relevant order or service.

10. Indemnification

You agree to indemnify and hold harmless PT. OSNADCHUCK SERVICE BALI, its employees, directors, affiliates, and partners from any claims, damages, liabilities, costs, or expenses resulting from your violation of these Terms & Conditions or misuse of our services.

11. Privacy

Your use of our website and services is also governed by our Privacy Policy, which forms an integral part of these Terms & Conditions.

12. Changes to These Terms

We reserve the right to update, modify, or replace these Terms & Conditions at any time without prior notice.

The latest version will always be available on this website.

13. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of the Republic of Indonesia.

Any disputes arising from these Terms & Conditions shall be subject to the applicable jurisdiction of Indonesian courts.

14. Contact Information

PT. OSNADCHUCK SERVICE BALI
Bali, Indonesia
Website: tothemoonbali.com
Email: tothemoonbali@gmail.com